Terams and Conditions

Last Updated: August 2026

Welcome to Sri Maa Satvaa Masala (operated by Sri Mathangi Enterprises). By accessing or purchasing from our website (https://srimaasatvaa.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order for our Kanji mix, Spices, and Oils.

1. General Overview

  • This website is operated by Sri Mathangi Enterprises. Throughout the site, the terms “we”, “us” and “our” refer to Sri Maa Satvaa Masala.
  • By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

2. Products and Pricing

  • All products (including Kanji mix, Spices, and Oils) are subject to availability.
  • We reserve the right to modify or discontinue any product at any time without notice.
  • Prices for our products are subject to change without notice. We make every effort to display accurate product details and pricing, but typographical errors may occur.

3. Orders and Payment

  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to refuse or cancel any order for reasons including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

4. Shipping and Delivery

  • We strive to deliver your orders safely and on time to your specified address.
  • Delivery times may vary based on your location and courier partner availability. Sri Mathangi Enterprises is not responsible for delays caused by external shipping couriers or unforeseen circumstances.

5. Returns, Refunds, and Cancellations

  • Due to the consumable nature of our food products (Spices, Oils, and Kanji Mixes), we generally do not accept returns unless the product received is damaged, defective, or incorrect.
  • If you receive a damaged package, please contact us immediately with photographic evidence within 24–48 hours of delivery for review and resolution.

6. Limitation of Liability

  • Sri Mathangi Enterprises shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the misuse of our products or from any technical failures on the website.

7. Contact Information

  • Questions about the Terms and Conditions should be sent to us at our official support email or via our Contact Us page.